Privacy Policy – Key Postulates for SmartVan Services
- Data Collection Transparency
- We clearly state what data we collect (student names, routes, GPS location, attendance, payment details).
- We only collect information necessary for providing safe transportation services.
- Purpose Limitation
- Data is used strictly for student safety, real-time tracking, communication, and service improvements.
- No data is collected or used for unrelated purposes.
- Data Security
- End-to-end encryption protects all transfers of student and parent data.
- Secure cloud storage ensures information cannot be accessed without authorization.
- Regular audits and security checks maintain system integrity.
- Access Control
- Role-based access ensures only authorized users (parents, drivers, school administrators) can view relevant data.
- Parents can access only their child’s information.
- Drivers and staff see only what is necessary for operations.
- Parental Consent
- Student information is collected, stored, and used only with parental or school authorization.
- Parents have full visibility into what data is being collected.
- Third-Party Sharing
- Data is never sold to advertisers or external parties.
- Sharing happens only with trusted partners required to deliver the service (e.g., payment gateways, cloud providers).
- All third parties must follow the same privacy and security standards.
- Compliance & Regulations
- Adheres to GDPR, CCPA, and local child protection laws.
- Special protection for children’s data under COPPA (if applicable).
- Data Retention & Deletion
- Data is kept only for as long as needed to provide services.
- Parents/schools can request data deletion at any time.
- User Rights
- Parents and schools have the right to access, update, or delete personal data.
- Clear procedures exist for lodging complaints or concerns.
- Continuous Improvement
- Privacy policies are reviewed regularly to meet evolving security standards.
- Updates will be communicated to parents and schools in advance.
